Frequently Asked Questions

Standard domestic shipping across India takes 3 to 5 business days. Express Air shipping delivers within 24 to 48 hours in metro cities (Mumbai, Delhi NCR, Bengaluru, Hyderabad).

We offer a 7-day hassle-free return and exchange policy for all unworn, unwashed garments with original tags, security seals, and branded packaging intact.

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Our Client Concierge team is here to assist with tailored advice.

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Frequently Asked Questions

How long will my order take to arrive?

Do you ship internationally?

How can I track my order status?

Can I modify or cancel my order after placing it?

What happens if I am not at home during delivery?

Are shipping charges refundable?

What is your return policy?

How soon will I receive my refund?

Can I exchange an item for a different size or color?

Are sale or promotional items eligible for return?

How do I request a doorstep home pickup for my return?

What should I do if I receive a damaged or incorrect item?

How do I know which size to choose?

Do you offer custom tailoring or bespoke alterations?

What if the garment fits tighter or looser than expected?

How do I measure myself for blazers and trousers?

What payment methods do you accept?

Is my payment information secure?

Do you offer Cash on Delivery (COD)?

What should I do if my payment fails but money was deducted?

How should I care for tailored blazers and suits?

What fabrics do you use for your collection?

Are your garments pre-shrunk and color-fast?

How do I wash heavyweight cotton oversized hoodies and graphic tees?

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